PRIVACY POLICY
Your Privacy Matters to Us
Effective Date: January 19, 2026
Last Updated: January 19, 2026
1. Introduction
Euro Gear Industries ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eurogearinc.com, use our services, or interact with us.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form or request a quote
- Subscribe to our newsletter
- Email us directly at [email protected]
- Call our offices
- Apply for employment opportunities
This information may include: name, email address, phone number, company name, job title, postal address, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Geographic location (country/region)
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and quote requests
- Provide customer support and technical assistance
- Process service requests and orders
- Send you newsletters and marketing communications (with your consent)
- Improve our website, products, and services
- Analyze website usage and trends
- Detect and prevent fraud or security issues
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., email service providers, analytics providers, web hosting services).
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or that of our users or the public.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website performance and functionality
- Provide relevant content and advertisements
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
We use Google Analytics to analyze website traffic. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a structured, commonly used format
- Object: Object to our processing of your personal information
To exercise any of these rights, please contact us at [email protected] or call us at 514-316-3444.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence. By using our website, you consent to the transfer of your information to Canada and other jurisdictions where we operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.
13. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Euro Gear Industries
4660 Ave Thibault
Saint-Hubert, Quebec J3Y 0A8
Canada
Phone: 514-316-3444
Email: [email protected]
By using our website, you acknowledge that you have read and understood this Privacy Policy.